CUSTOMER CARE
For urgent queries, please send us a private message on our Facebook page (@iconcollections) for immediate response.
We are always happy to serve you!
Have any questions or concerns?
We’re always ready to help!
Call us at
09753017518
or send us an email to:
RETURNS
We do refund for orders within 7 days of receiving your order.
FAQ
Do you provide International delivery?
Soon on ICONcollection.
What is your returns policy?
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Items must be returned within 7 days of receiving your order.
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Items must be unworn and unwashed.
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Grooming products, jewellery or swimwear (if the hygiene seal has been removed) cannot be returned for health and hygiene reasons.
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Shoes must be tried on indoors.
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Items must have all tags attached.
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Beauty products and accessories cannot be returned.
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Any returns must be made at your own cost however you must obtain your proof of postage until you have received your refund, just in case your order is lost on its way back to ICONcollection.
How do I place an order?
Choose the product that you want and send us a private message in our Facebook account for immediate response.
What is the payment method?
We do Cash on Delivery for areas near us. And we do shipping all over the Philippines, shipping charges will be under the cost of the customer.
How many days for product delivery?
Delivery will take 2-7 days depending on the availability of the product in stock.